Introducing Service Suite for Microsoft Teams

Gamma’s latest venture into the Microsoft Teams space is designed to complement your Teams Phone offering through numerous components. From hardware to significant value-adds, Service Suite is designed to maximise the Teams experience.

Service Suite is a one-stop shop when looking for a complete Teams solution. Our rich portfolio of offerings has been created by choosing a select number of trusted providers. Your customers can choose the services that best meet their needs, showing just how flexible Service Suite can be.

Our reputation as a customer-centric business has extended to Service Suite. You only receive one service-wrapped bill, making it easy to manage and track expenses. Any partners new to Teams can take advantage of a service-wrapped experience that includes deployment, training and 24/7 support.

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What’s on offer?

Our comprehensive suite of services has been created to offer your customers a more complete, advanced Teams solution. As they enjoy that complete experience, you can benefit from that increased margin!

  • Conversation Intelligence

    Never lose those valuable insights by recording, retrieving, and analysing your conversations.

  • Reporting & Analytics

    Thanks to our partnership with Akixi, extensive, insights into your call data are at your fingertips.

  • Professional Services

    Gamma’s expert support is at hand – enjoy an effective Teams deployment, complete with implementation and ongoing partner training.

  • Headsets and Handsets

    Get full access to market-leading hardware, and benefit from advanced Teams collaboration on optimised devices for simple plug-and-play use.

  • Teams Meeting Room Devices

    Take collaboration a step further by taking those calls into smart, engagement-focused meeting rooms.

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New features coming soon

Offer a full end-to-end solution wide a range of both Teams and Teams Phone licenses.
Utilise a contact centre designed for SMBs, and accelerate customer experience through a simplified, streamlined platform.
Through ongoing support from Gamma’s experts, your customers’ Teams journey is guaranteed to stay efficient.

Looking to enhance your Microsoft Teams experience but haven’t yet partnered with Gamma for Operator Connect or Direct Routing?

Gamma has over 20 years’ experience of offering Microsoft services, and we’re proud to be a leading Microsoft Teams Voice Partner. As a Certified Solutions Partner for Modern Work, Gamma can rightly be called a specialist in Teams Calling.

Globally, Gamma is the 4th largest provider of Operator Connect, and one of the first providers to be selected by Microsoft to partake in the programme.

In-built disaster recovery, combined with 24/7 support, makes Gamma a trusted source when it comes to Microsoft Teams solutions.

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FAQs

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