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Public Sector

Protect budgets, secure resources, increase functionality.

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Gamma’s suite of solutions, perfectly suited for the public sector

As budgets shrink and demands rise, public sector organisations are under pressure to deliver critical services required by the public, with less resource. It’s now more important than ever for these organisations to provide a seamless experience for both employees and citizens. Gamma is in a prime position to deliver these solutions, and ensure that staff can operate more efficiently at a much lower cost. Our products are designed to support organisations in their move to cloud-based services, helping to enable hybrid working, remove the burden of on-site legacy equipment, and future-proof operations. There’s a good reason why over 2000 public sector organisations trust Gamma as their chosen communications partner.

  • Agile working

    Give employees the ability to work from anywhere, which enables flexibility and enhances productivity.

  • Contact system integration

    Seamlessly integrate Gamma’s products into your communications infrastructure to give agents and citizens a greater experience.

  • Removing the burden of legacy

    Helping organisations to fully adopt a cloud-first strategy and reduce costs by moving away from an ownership to a consumption model.

  • Dependable and robust network

    With reliability built into its core, our network has 99.999% availability ensuring we keep your workforce productive.

  • Future-proof

    Our network is owned by us which means we can be agile enough to grow with your needs.

See how Gamma’s innovative technology and people can support your sector

Gamma's Cloud First Solutions

Deploy Gamma’s ‘Cloud First’ solutions to consolidate your communications infrastructure.

Governmental departments face unprecedented challenges, charged with driving up efficiency rates while reducing the cost to taxpayers.

Gamma’s comms solutions enable organisations to save money while increasing the functionality, flexibility and security of their communications infrastructures. We achieve this by offering a transparent route to public framework-accredited procurement to deliver and manage a range of voice, mobile and connectivity solutions

Estates Simplified

Secured Cloud Access

Budgets Safeguarded

Framework Compliant

Top Marks

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Brands that trust Gamma
“It really helped us future-proof and delivered a quick time to value. We knew we were in the right hands”
E.ON Case Study
Sam Charlton Product Manager

Prepare for the PSTN switch off

Are you ready for the biggest change impacting the public sector?
We’re all familiar with the copper wire telephone network. Having been patented by Alexander Graham Bell in 1876, it’s kept business communications going for years. But that’s all about to change…

In 2025, the Public Switched Telephone Network (PSTN) will be switched off by BT Openreach, meaning that everyone, including businesses and organisations, will have to find alternatives to PSTN-based services and find new ways to communicate.

The alternative? Voice over Internet Protocol (VoIP), a solution that transmits voice calls over an internet connection.

Why should the public sector switch to VoIP?

In 2013, the UK government adopted a ‘Cloud First’ policy, which urged organisations in the public sector to evaluate cloud-based solutions before any other solution. As the government works hard to digitally transform the public sector, cloud-based VoIP systems are standing by to make this a reality.

VoIP is far more cost-effective compared to traditional phone lines. They are easy to scale, meaning that its capabilities grow as your organisation expands, while seamlessly enabling the widespread adoption of hybrid and remote working models. The versatility of VoIP solutions means that users can multitask, increasing the daily efficiency and productivity of employees.

Let Gamma help your organisation to embrace the future of telephony by replacing your landline with VoIP before PSTN is switched off in 2025.

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Industry association

Gamma is a proud member of the following public sector associations

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SIP Trunking and Call Management

Organisations can find their operations restricted by inflexible and costly inbound/outbound voice calls services if delivered via traditional ISDN.
Gamma SIP Trunking transcends these issues, offering less cost per channel than ISDN while providing more flexibility for geographic telephone numbers – and how and where they can be used – as well as greater reliability:

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Case Studies

We’ve helped a number of public sector organisations, including the below.

Find Out More

Social Value

Gamma is dedicated towards protecting the interests and values of all internal and external stakeholders, and giving our employees an environment in which they can thrive and grow.

Social aspects make up an integral part of Gamma’s ESG strategy, and our overall goal to promote long-term sustainability and achieve long-term success. By keeping these values in mind, we know that this can be made into a reality.

These values include:

COVID-19 Recovery

Dedicated from the outset in protecting businesses from the economic strains of the pandemic by introducing two robust packages. Gamma Support Package Designed to assist partners and their end-customers, as well as find new ways to secure new business, including 30-day rolling contracts for all of Gamma’s UC solutions. Recovery Package Providing tools to address the changing needs of businesses, create new opportunities, and support them in case end-customers were met with economic hardships.

Environmental Protection

Carbon Neutral Pledged in 2006 to become a CarbonNeutral® business, with energy and carbon emissions data assessed by Nature Capital Partners in line with the Carbon Neutral Protocol. ‘Offset projects’ Include the Acre Amazonians Rainforest Conservation Project, means that for every tonne of net CO2 emitted by Gamma, a tonne of CO2 is reduced elsewhere in the world. Carbon net-zero by 2042 Committed to becoming carbon net-zero by 2042, with a reduction plan being produced using guidelines set by the Science Based Target initiative (SBTi).

Skills and Training

Education programme Includes being a formal partner with Speakers for Schools to deliver STEM insights to pupils in North-West England. Apprenticeship opportunities Multiple departments, such as IT and Sales, with a good track record for offering full-time work to apprentices. Technology Graduate Programme Graduates are offerred the chance to enhance their skills by working on projects and giving them precious first-hand experience. New starters Comprehensive training for new starters with 1-2-1 coaching/mentoring over 12-18 months, with internally curated programmes giving employees training on Gamma products and services.

Staff wellbeing

Internal wellbeing programme Launched in April 2020 to promote happiness, health and productivity through resources, support, and guidance. Mental Health First Aiders 12 dedicated qualified Mental Health First Aiders that support internal Mental Health First Aid Programme, with employees having access to a free and confidential Employee Assistance Programme. Flexible working Opportunities for flexible working to achieve healthy work-life balance. Cost-of-living support Providing support during the cost-of-living crisis, including one off allowance to support increased cost of living.

Reducing the disability employment gap and workforce inequality

Disability Confident Committed Employer Committed to building an inclusive working culture, as demonstrated by being a Disability Confident Committed Employer. ENEI member Member of Employers Network for Equality and Inclusion (ENEI), which uses Talent Inclusion & Diversity Evaluation tool to track progress. Supporting disabled peoples in the workplace Dedicated towards addressing issues affecting the representation of disabled peoples in the workplace, including treating employees with dignity and pledging on the Armed Forces Covenant to share job opportunities on armed forces job boards. Public sector equality Supports public sector customers in fulfilling public sector equality duty under S149 of the Equality Act 2010.

Frameworks and Procurement routes

Gamma is proud to be a compliant service provider with a reputation of being easy to do business with. Your digital transformation is in a safe pair of hands, and our products are easy to procure through a variety of frameworks, including:

Crown Commercial Services RM3808 (Network Services 2)
Crown Commercial Services RM3825 (HSCN Access Services DPS)
G-Cloud 13
Janet Telephony Purchasing Service
Holding a wide range of frameworks clearly demonstrates Gamma’s status as a reliable and highly valued service provider that can guarantee extensive benefits right across the public sector. After 20 years of developing telecommunication solutions, Gamma finds itself in a position of financial stability that underpins business continuity, which will help to secure and generate further innovations that benefit organisations in the public sector.

Our contract notices can be found on numerous public procurement portals, allowing you to conduct thorough research when choosing the best way to instigate digital transformation.

View framework overview guide here

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Accreditations

Certifications, standards and industry recognition

FAQs

Which public framework accreditations do you hold?

Guidance to Direct Award (Network Services 2 RM3808)

Is Direct Award compliant?

When is Direct Award suitable?

When may Direct Award not be suitable?

How do I use Direct Award?

What if I cannot find a suitable Service Offer?

What are the reasons citied by customers for using Gamma?

Why should we choose Gamma?

How can you help us achieve the outcomes we need?

How can you help with flexible working?

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