Type: On Demand Webinar
Hosted by: Gamma
Time: 20 minutes
The rise of digital technology and the internet has made it easier for customers to access information, compare products and services, and share their experiences online.
This freedom has empowered customers and intensified competition, pushing businesses to prioritise exceptional customer service as the new differentiator – no longer is it the cheapest option or the one with all the bells and whistles; it’s the company that earns customer loyalty that succeeds today.
These days, good customer experience (CX) isnt a nice-to-have; it's a basic business essential and being able to elevate that CX to epic levels is a real differentiator. Epic CX is feeling connected and it's all about a journey of two parts - transitioning from old systems before you can transform your organisation.
During this webinar, you'll discover:
Hosted by:
Harriet Carr
Customer Success Manager - Gamma
Redefine vital components via a simplified, integrated platform