Products and services that you can use to deliver best-in-class customer experience.
Gamma Experience
Gamma Experience blends products for small and medium-sized businesses and designs enterprise-grade solutions for organisations striving to provide the best possible customer experience. If you are aiming for great customer service, no matter your size, you’re in the right place.
Gamma enables a seamless transition to Amazon Connect, the next-generation enterprise contact centre from AWS. Amazon Connect is elastic, meaning it can scale to match your customer demand and you only pay for what you use.
Simplify customer engagement with Gamma’s Horizon Contact solution. The contact centre built for your business which delivers clear, concise, and consistent user experience to drive exceptional customer experience.
In today’s digital landscape, protecting cardholder data is paramount. At Gamma, we understand the critical importance of maintaining PCI DSS compliance to ensure secure transactions for both businesses and their customers. Our suite of solutions empowers organisations to safeguard sensitive payment information while streamlining transactions.
In a world dominated by mobility and the consumerisation of technology, users demand an effortless experience. They want to use WhatsApp, Twitter, web chat, email, SMS, Facebook, and cleverly routed calling to connect. As customers have become channel agnostic, the medium for communication has become less important than the convenience of use and the immediacy of response.
Gamma Contact for Service Providers is a cloud-based omnichannel contact centre solution hosted on Amazon Web Services (AWS), designed for simplicity and scalability. Operating under a true SaaS model, it eliminates the need for hardware investments and offers flexibility by allowing Service Providers to utilise your own SIP, UCaaS provider, and handsets.
We partner and integrate with best-in-class providers, and we are recognised for our unique ability to enable, simplify and bring to life solutions to meet our customers needs.
