CCC Case Studies

E.ON

Discover how E.ON improved customer sentiments and offered agents a more balanced workload through SmartAgent as they were were lacking in omnichannel capabilities.

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Greater London Authority

Thanks to Teams telephony and the Cirrus Response cloud platform, GLA staff could enjoy flexible working through a resilient and reliable communication infrastructure.

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Social Work England

Discover how Horizon and Cirrus Cloud Contact Centre gave Social Work England the means to handle a higher volume of calls and keep agents efficient.

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Aberdeenshire Council

Learn more about Gamma's role in upgrading Aberdeenshire Council's contact centre to meet rising citizen demand and give agents greater flexibility to work.

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RSM

Thanks to Teams Direct Routing, RSM is building upon its reputation of strong client relationships and making their services more customer-centric.

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Watch: Prepare for this years clearing process

Watch our recent Clearing webinar to see how the University of Derby, thanks to services provided by Gamma, prepared for this year's Clearing process.

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University of Derby

Discover how the University of Derby achieved seamless communication during the intense clearing period.

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Practice Plus Group

Moving to Horizon gave Practice Plus Group a more reliant and cost-effective way to manage calls and deliver an enhanced patient experience.

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Want to find out more?

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Get to know the brands that trust Gamma

E.ON

Greater London Authority

Social Work England

Aberdeenshire Council

RSM

Watch: Prepare for this years clearing process

University of Derby

Practice Plus Group

Want to find out more?