Brands that trust IPECS

 

 

Say hello to IPECS ONE

The workplace has changed and the office based working model is no longer the norm for many businesses. Hybrid, remote and flexible working is now part of the everyday, and to keep pace with the change, the way we work and the technology we use must also adapt.

Wherever you work, however you work, efficient communication is still essential and IPECS ONE meets the changing flexibility demands of any business, providing voice calls, video calls, instant messaging and more in a web browser or app. For enhanced collaboration, better communication and increased productivity for your modern team, IPECS ONE is the solution you've been looking for.

  • Voice calls

    Make, take and manages calls on your PC, tablet or smartphone.

  • Instant messaging

    Wherever your colleagues are, collaborate one-to-one or in groups through instant messaging.

  • Video calls

    In just one click, hold video meetings or escalate any conversation to a video call when required.

  • All contacts in one place

    Boost efficiency with easy access to all your contacts in one space and click to dial.

  • See who's available

    When you need to connect quickly, see who's available instantly with live presence.

  • Role-based functionality

    Supervisors get access to all the additional management features they need to keep things running smoothly.

Work together seamlessly, anywhere at anytime

IPECS ONE is built for the modern business with flexibility at its centre. Whether your team are fully remote, in the office or a mixture of the two, having the technology to match your set up is key to maintaining productivity and keeping communications seamless.

IPECS ONE works as an extension of your phone system, allowing your team to connect on any device, anytime, anywhere. From sharing files to collaborating in group chats, your team can jump on a call in just one click.

Better communication means improved efficiency and the best bit is, if you're more efficient and easier to reach then your customers are going to benefit from enhanced customer service and better caller experience.

The only app you need for all your business communications

Make remote collaboration easy and connect with your team on your terms. Create messaging channels for projects and departments to share files easily and stay up to speed.
Whether your team use IPECS ONE on a browser, with a deskphone or on a mobile app, they can enjoy the same user experience no matter where they're working from.
IPECS ONE keeps your whole team connected in one space, creating the perfect setting to connect and collaborate, increasing efficiency and supporting better communication.
All your IPECS ONE calls are included in call recording and analytics, giving you full visibility of call volumes and quality.
Laptop and desktop users don't need to download anything - it's all based in your web browser, making it incredibly easy to get started.

Frequently asked questions about IPECS ONE

 

 

What is IPECS ONE?

Is IPECS ONE suitable for my business?

Is IPECS ONE easy to use?

Can I record IPECS ONE calls?