By Chris Wade, CMPO
In this article, Chris discusses:
- Why Gamma’s move to Horizon with Webex is a strategic evolution, not a disruption.
- How Gamma supports UK channel partners through UCaaS change and migration.
- The difference between Horizon with Webex and Webex for Gamma.
- How partners can protect existing revenue while preparing for future growth.
It’s a strategic shift, not a sudden change. That’s how partners should view the move towards Horizon with Webex.
Since its launch in September 2024, Horizon with Webex has helped partners and customers unify voice, messaging, and video in one streamlined app. With the upcoming retirement of Collaborate, Gamma’s legacy cloud-based UC client, this transition marks a strategic evolution, not a disruption.
This change is part of a broader industry transformation, especially as UCaaS continues to evolve. It’s designed to safeguard existing revenue and equip partners with a stronger, more scalable platform for future success.
Two Webex paths. One Gamma advantage.
Gamma’s dual-platform strategy offers flexibility without confusion:
- Horizon with Webex: A transactional, voice‑led UCaaS built on Gamma’s trusted Horizon platform. Ideal for fast deployment, commercial flexibility, and scalable upgrades.
- Webex for Gamma: A transformational UCaaS service delivering premium collaboration, CX, and future‑ready capabilities for organisations looking to create differentiated value.
This approach enables partners to serve varied customer profiles without competing across the same use cases. Partners can lead with one consistent customer conversation, which will allow them to land on the right operational model.
Our ongoing partnership with Cisco has helped us to diversify our portfolio and meet unique customer needs across two distinct platforms.
Built on a platform you can trust
In April 2025, Cisco publicly reaffirmed its commitment to BroadWorks, the platform powering Horizon. DP Venkatesh, Cisco’s VP & Chief Growth Officer for Collaboration, called BroadWorks a “pivotal component” of their global UCaaS strategy.
Gamma’s long-term contract with Cisco (which runs through to 2031) reinforces our confidence in Horizon as a scalable, future-ready solution. Partners can be confident in a platform that supports large-scale voice and UCaaS migrations, with no risk of disruption.
From context to choice
As the UCaaS landscape evolves, clarity and confidence are more important than ever. Horizon with Webex offers both, alongside the continuity partners and customers need to move forward.
In our next blog, we’ll explore the decision-making process. It’ll outline how to choose between Horizon with Webex and Webex for Gamma, and what each path offers depending on your goals.
Chris Wade is the Chief Marketing and Product Officer at Gamma. For the last 4 years, Chris has been instrumental in shaping Gamma’s long-term mission to be the leading business communications provider in Western Europe. His previous roles as CPMO at Aptitude Software and Vice President of Product at Sage have helped shape his leadership style and drive in showcasing the value of the product portfolio to an ever-expanding market.
Make sure you follow Chris on LinkedIn.
Quick Answers: Two Webex Paths: Which One Works for You?
What is Horizon with Webex?
Horizon with Webex is a transactional, voice‑led UCaaS built on Gamma’s trusted Horizon platform. The platform is ideal for fast deployment, commercial flexibility, and scalable upgrades.
What is Webex for Gamma?
Webex for Gamma is a transformational UCaaS service delivering premium collaboration, CX, and future‑ready capabilities for organisations looking to create differentiated value.
How does Gamma support UCaaS migration in the UK?
Gamma supports large‑scale UCaaS and voice migrations through its channel ecosystem, helping partners move customers from legacy phone systems and ISDN to cloud platforms safely and predictably.
Who is this approach best suited for?
UK businesses of all sizes, from SMEs to multi‑site enterprise organisations, who are all supported by channel partners armed with a reliable, network‑led UCaaS portfolio.
