Hampshire based engineering telecoms provider Maincoms initially focussed on the installation and maintenance of Mitel, Avaya and Samsung on-premise solutions. Eleven years of growth has proved an established and loyal maintenance base who have embraced the move to cloud-based telephony, adopting additional products and services along the way.
Maincoms extensive knowledge across many telephone systems, from on prem, hosted or via MS Teams has enabled them to provide a sought after white labelled engineering service to facilitate and help plan installation and support to tech companies across the UK that lack their engineering expertise’s and resources in house.
Lance Gearing, Managing Director, Maincoms comments:
“Since becoming a Gamma partner in 2016 we have seen the number of on-premise telephone systems reduce and a massive increase in hosted telephone sales. Being an engineering focused telecoms supplier has allowed us to build a trusted client base and now 95% of our sales are hosted solutions with a steady stream of upgrades from our legacy on-premise solutions to Gamma hosted. It has been a key focus to increase the Gamma Horizon Seat count and provide a more flexible remote hosted solution which Gamma has allowed us to do slowly and steadily. Becoming a Gamma Gold and Technical Alliance Partner demonstrates our commitment to the Gamma portfolio.”
Leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish and Dutch business markets, Gamma, operates an award-winning four tier Partner Programme. To gain these new Gamma accreditations, Maincoms needed to meet several high-level objectives and requirements.
Louise Fairley, Partner Programmes and Engagement, Gamma, comments on this achievement:
“We’re excited to welcome Maincoms as both a new Gold and Technical Alliance Partner, building upon our existing successful relationship. This achievement further differentiates Maincoms from other channel partners in what can be an extremely tough market. This achievement is a credit to Maincoms long-standing relationship with Gamma and reflects criteria such as achieved revenue, technical expertise, and customer service.
The Programme will open some further exciting benefits including accreditation badges, full access to premium features on the partner marketing portal Gamma Accelerate, campaign consultancy and annual marketing funding.”
About Maincoms
We support our clients around the clock with our 24/7 direct dial helpdesk, along with a dedicated account manager; ensuring first class support, improved functionality for your business and a fully flexible solution allowing your staff to work anywhere, anytime.
With our hands on approach, we will review your current services and work together to find the right product suited to your needs, allowing for future growth and functionality.
Are you a tech company looking to outsource? Our knowledgeable engineering team are here to help from installs to service desk support. Whatever your requirements, we will work with you to ensure your clients are being supported to the highest standard.
Our friendly team are ready and waiting to share our knowledge. Still need to know more? Check out our 5 Star reviews on Google.
Website: www.maincoms.co.uk
Email: enquiries@maincoms.co.uk
Telephone: +44 (0) 333 358 3000
About Gamma
Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish and Benelux business markets. It is AIM listed and employs 1650 people. With a range of UCaaS, Mobile and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.
Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 1000+ channel partners and its own direct sales and support capabilities. In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner. In 2021 Gamma acquired Mission Labs, a well-established UCaaS technology business which has built a reputation for creating technologically advanced solutions and delivering great service to its customers and partners. The acquisition of Mission Labs enables Gamma to enhance and expand its cloud contact centre (CCaaS) technology as well as accelerating its digital channel strategy.
In Germany, Gamma owns HFO, one of the leading SIP Trunk and emerging Cloud PBX providers that has an excellent reputation for product quality and service. Headquartered in Oberkotzau, Bavaria, HFO operates nationwide in Germany through a reseller network of over 1,000 partners. Through its Epsilon brand, HFO is also a large B2B mobile distributor in Germany, offering mobile connections from all three major mobile network operators.
VozTelecom is a cloud communications service provider in Spain, primarily focused on the SME market. Headquartered in Barcelona, with offices in Sevilla, San Sebastián and Tétouan (Morocco), VozTelecom is one of the leading SIP Trunk and Cloud PBX providers, offering fixed and mobile communications bundled with Internet access. VozTelecom also owns ComyMedia who provide ICT managed services to the enterprise market in the Basque region.
In the Benelux region, Gamma owns Dean One, a rapidly growing telecom and Internet provider supplying VoIP, mobile and broadband services via 600+ channel partners as well as gnTel, a telecom operator and supplier of complete hosted VoIP solutions to SMEs in Benelux and Germany, selling exclusively through its network of 300+ partners. Other Dutch business units are Nimsys, an ICT specialist for workspaces and multi-tenancy buildings as well as Schiphol Connect, the telecom and Internet provider at Schiphol Airport in the Netherlands.
Gamma focuses its family of businesses on digital automation, delivering UCaaS services to SME customers largely via a network of channel partners.
