Pastel awarded Technical Alliance Partner status with leading UCaaS supplier Gamma

Pastel awarded Technical Alliance Partner status with leading UCaaS supplier Gamma.

Pastel Group has been working with Gamma for almost ten years now. Starting out on the referral program and finding some quick wins within Pastel’s then mobile-centric customer base. Over the last ten years Pastel has gone from strength to strength in the UCaaS market. We’ve grown from humble beginnings working with the micro SME market providing standard phone system builds, to today onboarding large estates encompassing data, voice, mobile and IT services.

“Pastel Group’s goal has always been to become an MSP in its own right. For years we have been a successful reseller of Gamma products and services. However, to continue to evolve, we needed to invest in building our footprint with Gamma and the Technical Alliance was a clear next step. This latest milestone is testament to the time and resources that the senior management team have put into this project. We firmly believe customers can be for life and by pairing technology and service with the highest standard of onboarding and support, we can put this into action. With the Technical Alliance in place, we feel that our technical engineers can now offer an almost unrivalled service of both knowledge and support for one of the biggest telecoms platforms in the world.

Mark Thorndike, Managing Director, Pastel Group

“Pastel Group’s continued evolvement and growth with Gamma is testament to their drive and investment and we could not be happier to welcome them as a Technical Alliance Partner.

Further developing their status within Gamma’s award-winning programme, opens some exciting benefits including regular marketing touchpoints, access to the marketing portal for campaigns and content, annual funding, accreditation badge, and access to our Accelerate agency service.”

Louise Fairley, Senior Manager, Partner Programmes, Gamma

About Pastel:

Pastel Group, founded in 2013, is an independent telecoms and IT services provider with offices spread across the UK. Their customer-first approach means offering first-class support and service is their main priority. Having a highly skilled team with the technical expertise and product knowledge to benefit their customers is a big part of this. That is why attaining Gamma’s Technical Alliance Partner status has been a long-term goal. Reaching that goal is a real proud moment and shows Pastel’s commitment to providing service excellence through their partnership with Gamma.

About Gamma:

Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish and Dutch business markets.  It is AIM listed and employs over 1,700 people. With a range of UCaaS, Mobile and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.

Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 1000+ channel partners and its own direct sales and support capabilities. In 2021 Gamma acquired Mission Labs, a well-established UCaaS technology business which has built a reputation for creating technologically advanced solutions and delivering great service to its customers and partners. The acquisition has enabled Gamma to enhance and expand its cloud contact centre (CCaaS) technology as well as accelerate its digital channel strategy.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers largely via a network of channel partners in Germany, Spain and the Benelux region.

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