Things have changed. Employees used to have to navigate between different apps and platforms to do their jobs. But now, unified solutions like Microsoft Teams provide a more efficient way to work.
Organisations could replace existing systems, and integrate them into a
more unified workflow. The unified collaboration part of the equation was delivered, but many organisations didn't take full advantage of it.
Workers shouldn't be jumping between various voice platforms to collaborate. Doing so makes the unified collaboration aspect of Teams
far less effective than it could be.
So, why unify collaboration and not communication? Are organisations fully leveraging the Microsoft 365 landscape if voice is excluded? Integrating voice via Teams Phone is that last crucial step to enter 'the new normal'.
Access our whitepaper to discover how Teams Phone unifies all workflow aspects to achieve true unified communications and collaboration.
