Summary
Seamless communication is an essential feature for higher education institutions looking for further success in today’s educational landscape. But these organisations face unique challenges, including managing large-scale remote learning environments, while also maintaining effective collaboration among faculty, staff, and students across multiple locations. These challenges have a major impact on productivity and a student’s learning experience.
As universities deal with an ongoing financial crisis in an environment becoming increasingly competitive, these institutions must find new ways to transform communications between key stakeholders. Disparate communication systems need to be integrated, while staying secure and being reliable.
Staffordshire University’s Jay Burke sat down with James Bennett, to discuss how the university started on their journey to cloud-based communications and how it’ll shape the university’s future telephony strategy.