By Will Morey, Business Director at Gamma Business
In this article, Will covers:
- How Horizon with Webex enables repeatable, scalable commercial wins.
- How Webex for Gamma supports premium, long-term transformation.
- What this means for partners selling, migrating, and growing at scale.
Gamma’s UCaaS portfolio has grown.
Our UCaaS offering now includes two distinct Webex-powered platforms, each designed to meet different communication needs. While both leverage Cisco’s collaboration technology, they serve different purposes and operate on separate infrastructures.
This dual-platform strategy, “Two Webex Paths. One Gamma Advantage.”, offers flexibility without overlap. It allows organisations to choose the right fit based on how they work, rather than how big they are.
Horizon with Webex: Transactional UCaaS
Horizon with Webex is designed for partners who are looking to win consistently, migrate safely, and scale efficiently across their customer base. It’s a streamlined solution that’s commercially durable and perfectly optimised for high-volume deployments that provides predictable delivery and margin protection.
Built on Gamma’s trusted Horizon infrastructure, Horizon with Webex is ideal for organisations that:
- Prioritise reliable voice and straight forward collaboration.
- Want fast deployment with minimal IT involvement.
- Need compatibility with existing desk phone estates.
- Are upgrading from legacy systems at scale.
For partners, Horizon with Webex offers a proven, scalable platform with UK-based provisioning and full channel support. Commercial flexibility protects margin, and integration with GammaPlus helps with verticalisation.
Ultimately, it makes it easy to onboard customers quickly and cost-effectively.
Webex for Gamma: Transformational UCaaS
Webex for Gamma is a future-ready platform that’s now an integral part of Gamma’s UCaaS portfolio. It’s a full-featured UCaaS solution that supports richer use cases by building premium value and long-term differentiation. Such a service is ideal for businesses looking to unify communications across teams, tools, and touchpoints.
Webex for Gamma is designed for organisations that:
- Require advanced collaboration features and seek AI-led workflows.
- Need deep integration with CRMs, productivity suites, or compliance tools.
- Operate across complex environments with either hybrid or regulated teams.
- Want full administrative control and analytics via Webex Control Hub.
What does it mean for partners? Webex for Gamma opens the door to new territories, especially among IT-led buyers, regulated industries, and Cisco-aligned customers. With full access to Webex Control Hub, white-label provisioning, and UK-based support, it’s a high-value, collaboration-led solution that complements Horizon rather than competes with it.
That’s what “Two Webex Paths. One Gamma Advantage.” really means.
A side-by-side comparison
| Feature | Horizon with Webex | Webex for Gamma |
| Core Focus | Transactional UCaaS for repeatable wins | Transformational UCaaS for premium value |
| Communication Fit | Everyday teamwork, mobile flexibility, and intuitive collaboration | Embedded workflows, hybrid enablement, and advanced IT oversight |
| Deployment Approach | Fast, low-touch onboarding with familiar provisioning | Customisable, IT-led deployment with full Control Hub access |
| Desk Phone Compatibility | Broad vendor support, including legacy handsets | Webex-certified devices with enterprise-grade provisioning |
| Platform Foundation | Gamma Horizon voice network + Webex collaboration app | Cisco Webex full-stack platform + Gamma SIP and provisioning |
| Licensing Flexibility | Role-based tiers to avoid overkill and maximise ROI | Mixed license models with scalable SaaS pricing |
| Collaboration Features | Unified calling, messaging, and video with AI-powered enhancements | AI-driven calls and meetings, CRM integration, compliance tools, and embedded workflows |
| Support Model | UK-based provisioning and partner-first delivery | UK-based support with white-label flexibility and channel-friendly pricing |
| Best Fit Use Cases | Teams upgrading from legacy voice, mobile-first environments, frontline coordination | Hybrid workforces, regulated sectors, multi-site operations, and IT-led deployments |
From decision to deployment
UCaaS shouldn’t be a single-platform decision. Customers changes, estates evolve, and expectations rise. With the Two Webex Paths approach, partners aren’t forcing customers to choose between simplicity or innovation.
Once the right platform is chosen, the next step is putting it to work. In the following post, we’ll look at how Horizon with Webex makes deployment simple, fast, and tailored to how your teams operate, without adding complexity.
Will Morey is the Managing Director of Gamma Business and brings nearly 30 years of experience in the technology industry. A passionate channel leader and entrepreneur, Will co-founded and grew several successful businesses including The EnableX group including Pragma with a particular focus on UCaaS, cybersecurity, and SaaS. He previously held leadership roles at Crane and Westcon, and also spent time in central government working to attract foreign direct investment into the UK tech sector.
Will is deeply committed to unlocking the potential in people and partners. He is known for his collaborative leadership style and long-term approach to building trusted relationships—helping resellers grow and thrive in a fast-moving market. His career has been shaped by a belief in the power of technology and people to drive real impact.
Don’t forget to follow Will on LinkedIn.
Quick Answers: Two Webex Paths: Which One Works for You?
What value does Horizon with Webex bring?
As a transactional UCaaS solution, Horizon with Webex focuses on repeatable, scalable deployments that prioritise operational efficiency, predictable delivery, and commercial consistency. It enables partners to complete migrations, upgrade estates, and win consistently at scale.
What value does Webex for Gamma bring?
Webex for Gamma act as a transformational UCaaS platform that supports higher-value use cases where collaboration, integration, and insight are strategic priorities. It’s designed for organisations looking to embed communications into workflows, tools, and regulated environments.
Is Horizon with Webex only suitable for smaller or less complex customers?
No. Horizon with Webex is positioned around commercial motion, not customer size. It is built to support high-volume deployments, estate-wide upgrades, and repeatable wins across large and diverse customer bases.
Do Horizon with Webex and Webex for Gamma compete with each other?
No. They are complementary platforms within one Webex-led portfolio. Each supports a different value proposition, allowing partners to match the platform to customer needs without overlap or forced migration.
Can customers move between the two Webex platforms over time?
Yes. Gamma’s Two Webex Paths strategy is designed to support progression as customer needs evolve, enabling partners to expand capability over time without disruption.
