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Re-imagining Student Experiences

Learn how you can improve student journeys!

Sign up for our next date

The student experience is evolving. Universities are now expected to offer seamless, personalised, and proactive engagement across multiple touchpoints.

Join this immersive afternoon workshop to see how leading institutions are transforming student journeys with AI-powered automation, digital channels, and intelligent workflows.

Whether you're just starting your digital transformation or looking to build on existing investments, you'll leave with clear next steps and ideas to take back to your team.

You’ll hear from experts at Gamma and Cisco, dive into real-world use cases, and get hands-on with tools that are shaping the future of higher education.

Upcoming events:

London: Thursday 4th September
Manchester: Tuesday 16th September

Who should attend?

This event is ideal for professionals in Higher Education focused on:

  • Student Experience
  • Admissions & Enrolment
  • Student Wellbeing & Support Services
  • Digital Transformation & IT
  • Marketing & Communications
  • C-level Education Leaders

You’ll benefit most if you’re involved in shaping how your institution connects with students at any stage of their journey.

CPD Certified

Our experts

Joe Pratten

Joe Pratten

Contact Centre Sales Specialist
Cisco

Sam Winterbottom

Sam Winterbottom

Public Sector Sales Director
Gamma

Connect on Linkedin

Terry Gray

Terry Gray

Public Sector Director
BrightCloud, A Gamma Company

Jenny Faulkner

Jenny Faulkner

Business Development Manager
BrightCloud, A Gamma Company

Agenda

Man wearing headset

12:30 | Arrival & Networking Lunch

Enjoy lunch while meeting peers and industry professionals.

13:30 | Welcome and Overview

  • Driving CX excellence in education
  • Challenges facing universities today
  • How technology is changing the education sector

14:15 | Cisco CX in Action

  • Use cases and success stories
  • Live AI & digital automation demo across typical student journeys – From open days to student wellbeing
  • “AI in Action” demo

15:30 | Clearing: 2025 wrap-up

Hear real-world insights and share your thoughts in an open forum

16:00 | Closing Remarks

Summary of key takeaways from the day

16:15 | Drinks / Networking / Optional Group Dinner

Continue networking over drinks or join others for dinner nearby

Venue

Join our next event at Cisco Systems London, in the heart of the city’s tech district. Located just a short walk from Old Street, Moorgate, and Liverpool Street stations, Cisco Systems is a collaborative space where Cisco showcases its latest innovations in networking, security, and digital transformation.

Easily accessible by tube, train, or bus, it’s the ideal setting to connect, learn, and explore the future of technology.

Can’t make it to London? Check out our Manchester event date.

Cisco Systems London, Park House, 16-18 Finsbury Circus, London, EC2M 7EB

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