High Street Transformation

Gamma is an established business technology provider with demonstrable experience working with high street brands. We are a one-stop shop for all networking, connectivity and cyber security solutions.

The high street sector is facing numerous issues, including both staff retention and their general safety. This comes at a time where store crime is growing at an alarming rate and employees must deal with a rise in abuse from customers. Consumer spending habits are changing rapidly due to the with expectations from those same customers now higher than ever.

High Street businesses are already turning to multiple technological innovations to help deal with these challenges. Cameras, facial recognition software, and alarm systems are just a few examples of assets that contribute to a proactive security strategy. The Internet of Things (IoT) creates a network of devices that can share real-time data and allow High Street leaders to streamline the way they manage store operations. These same leaders are also looking at taking applications to the cloud, giving employees the means to access them remotely while reducing costs and providing improved data security.

Without a network that can support the increased use of cloud-based applications devices won’t be able to operate at full
efficiency. Risk of downtime increases if the steps aren’t taken to adopt a better network infrastructure with built-in resiliency.

This depends on your requirements, which will discuss with you at length. An MPLS network is tried and tested technology that works well in a point-to-point environment. The rise of cloud apps in the high street sector means a software-defined wide area network (SD-WAN) will be beneficial. In truth, a hybrid combination of the two may be the most suitable.

If you want to improve your customer experience, then yes! Not only are you offering your customers an enhanced service but also giving yourself the tools to gather insight into their shopping habits to harness brand loyalty and increase revenue.

If you want to keep them safe from the rising trend of violence towards high street staff, then a robust Wi-Fi network will enable you to use intelligent surveillance systems, bodycams and other wearable security technologies to significantly improve their wellbeing.

Of course you can, but do you really want to waste productive time on tricky technology? As a managed network provider (MSP), we will be your trusted partner in enterprise networking excellence. Your network will operate at peak performance using proactive monitoring and troubleshooting through to security enhancements and performance optimisation. We will
work with all your third-party cloud app providers too so you can get on with delivering an excellent customer experience.

Support is provided by our UK-based team and is available 24/7. As a managed service retail customer, you will also be assigned customer and account managers who stay in touch with you for the duration of your contract with us.