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High Street Transformation

Helping high street retailers operate reliably, securely and efficiently as customer expectations and operational pressures continue to rise.

Explore the thinking behind high street transformation
High street

High street transformation built on reliable foundations

The high street is a demanding environment. Stores must remain open, responsive and secure despite online competition, economic pressure and increasing reliance on digital services. As retailers introduce more cloud-based applications and connected systems, the underlying infrastructure becomes critical. When it works well, it quietly supports operations. When it does not, complexity, cost and disruption quickly surface at store level.

Advanced Technology Solutions

Technology that supports outcomes on the high street

Introducing cloud-based and connected technologies can help retailers respond to real operational challenges across the high street. When designed with clear intent, these technologies improve visibility, support safer environments for staff and customers, and enable stores to operate more efficiently at scale.

However, technology alone does not deliver transformation. Without the right foundations, new services can increase complexity, drive up operational effort and introduce hidden cost. Successful high street transformation starts by understanding what stores need to achieve and designing technology around those outcomes.

Intelligent surveillance systems

Retailers are facing sustained pressure from theft and in-store incidents. Modern surveillance systems help improve situational awareness across stores, providing clearer visibility into what is happening on the shop floor and supporting faster, more informed responses when issues arise.

When integrated properly, these systems contribute to safer store environments and more consistent operational oversight, without adding unnecessary complexity or overhead for local teams.

Enhanced employee safety and productivity

Instore insights

Advanced point of sales systems

Store entrance

Discover the tech you can embrace today – and the critical foundations needed for high street success

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Whitepaper

As customer expectations rise, secure networks become foundational

Advanced technologies are increasingly embedded across the high street. For IT teams supporting these environments, the challenge is ensuring new applications can be introduced without increasing operational risk or exposure to security threats. A secure, well-designed network provides the foundation for adopting cloud services safely and consistently across stores. It enables applications to run reliably while giving central teams confidence that security policies, visibility and control are maintained across the estate.

  • Reducing the risk of downtime during peak trading

    Periods of peak trading place increased pressure on store systems and connectivity. As payment behaviour continues to shift toward card, digital wallets and loyalty-led transactions, store operations are becoming more dependent on always-on network services. For IT teams, maintaining availability during these moments is essential to protecting revenue and customer experience. Networks designed with resilience and proactive monitoring help reduce the risk of disruption and allow issues to be identified and addressed before they impact store operations. This supports greater confidence that critical services will remain available when stores are under the most pressure.

  • Designed for change, not just today’s needs

    Retail environments are constantly evolving. Store openings, format changes and the introduction of new digital services all place new demands on the network. An adaptable network model allows capacity and performance to be adjusted as requirements change, without lengthy reconfiguration or disruption. This flexibility supports smoother store operations and helps IT teams respond to change without increasing complexity or operational overhead.

  • One network, one expert contact

    Managing a network can be a headache, especially with all the third-party apps relying on its uptime and bandwidth. A managed service provider (MSP) takes a load off your mind and to-do list, with experts handling the tricky aspects of your network infrastructure. This partnership is the backbone of your high street transformation.

  • Secure your connected stores

    As stores become more digitally connected, the volume and importance of data moving across the network continues to grow. This increases the need for consistent security controls and clear visibility across all locations. A secure network architecture, supported by human-led monitoring and response through Gamma Managed Detection & Response helps reduce risk and enables faster, more informed action when issues arise. This approach gives IT teams confidence that stores can operate securely as digital services continue to expand, without introducing unnecessary complexity.

Cyber Security on the High Street

Protecting connected retail environments

As high street environments become more digitally connected, security considerations become inseparable from network design. Cloud services connected devices and data-driven applications all increase reliance on secure, resilient infrastructure.

Without consistent security controls and visibility across the estate, retailers are exposed to greater operational and financial risk, including disruption to trading and erosion of customer trust. In this context, security must be designed as part of the network foundation, not added as an afterthought.

Built-in security with SASE

As retail networks become more distributed, traditional perimeter-based security models are increasingly difficult to sustain. Stores now rely on cloud applications, connected devices and remote access, all of which place new demands on how security is delivered and managed.

Secure Access Service Edge (SASE) brings networking and security together in a single, cloud-based architecture. Used alongside technologies such as SD-WAN, it allows retailers to apply consistent security policies across locations and devices, while maintaining performance and visibility across the estate.

For retail IT teams, SASE supports:

  • A scalable security model aligned to ongoing digital transformation
  • Consistent, secure access across stores, users and connected devices
  • Reduced operational complexity through integrated networking and security controls

This approach helps security evolve in line with the network, rather than becoming a separate layer to manage.

Real-time threat response with Gamma Managed Detection & Response

High street innovation demands security at the core

Managed Detection and Response

Watch
Read
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Whitepaper

Transforming the high street through digital innovation

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Blog

Innovation in Retail: Is Your Network Holding It Back?

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Blog

Technology’s Role in Keeping Retail Staff Safe

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Podcast

Retail Managed Networks Podcast: Episode one

Watch Here
Podcast

Retail Managed Networks Podcast: Episode two

Watch Here
Blog

Predict and Prevent: Proactive Security in Retail

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Frequently Asked Questions

Why should we choose Gamma?

What challenges are facing high streets in 2026?

How can technology help address these challenges?

Why do I need a resilient network?

Do we need a MPLS network or a SD-WAN?

Do we need to provide in-store Wi-Fi for our customers?

Do we need to provide in-store Wi-Fi for our staff?

Can I manage my own network?

What customer services do you offer?

How can we help you?

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