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Transforming Healthcare and NHS Communications

We equip NHS Trusts and healthcare providers with the technology to streamline large-scale processes, enhance patient care, and adapt to ever-changing healthcare needs.

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Healthcare

Revolutionising Healthcare with Cutting-Edge Solutions

The NHS and healthcare sector face rising challenges, from increasing patient demand to adapting to digital advancements Gamma empowers transformation with cutting-edge technology, real-time patient engagement tools, and innovative future-ready solutions.

Forward-Thinking Technology for Modern Healthcare

As healthcare providers navigate digital advancements, they require solutions that enhance efficiency, adaptability, and scalability. Gamma delivers tailored services, from robust connectivity to innovative communication tools, helping the sector overcome challenges and drive progress, including:

  • Shrinking budgets and expectations to do ‘more with less’

    Cloud-based services enable you to reduce costs by replacing expensive infrastructure, flexible plans that allow for scaling without overspending, and tailored packages designed to align with specific financial and operational goals.

  • Costly legacy technology that restricts agile working

    Transitioning to cloud-based systems ensures a smooth and future-proof upgrade. Fast, reliable networks support essential services such as remote working, while future-ready technology enables innovations such as 5G and connected devices.

  • Workforce shortages and burnout

    Automated systems simplify tasks like scheduling and communication, while team collaboration tools enhance staff productivity and support workers out in the community.

  • Increasing patient demands and expectations

    Improving customer satisfaction in healthcare relies on seamless communication and accessibility.
    Unified communication tools ensure efficient care, patient updates reduce missed appointments, and remote options like video consultations enhance access, meeting expectations while easing facility strain.

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Meeting your organisation’s needs

Healthcare and NHS organisations face a complex and evolving landscape where rising patient expectations, regulatory pressures, and resource limitations make meeting organisational needs increasingly challenging.

By focusing on enhancing the patient experience through streamlined patient communication and remote service access, healthcare providers can overcome operational inefficiencies, meet rising demands, and improve overall patient care and outcomes.
Cloud communication allows NHS organisations to adjust resources dynamically, ensuring vital services operate without disruption. By migrating to the cloud, Trusts can eliminate expensive, outdated infrastructure and create a more adaptable, cost-effective system to handle growing demands.
By investing in scalable and flexible solutions, healthcare providers can improve operational efficiency, adapt to emerging trends, and deliver high-quality, patient-centered care—all while aligning with their strategic organisational needs.
Gamma Secure helps NHS organisations safeguard sensitive patient data while maintaining compliance and operational efficiency by ensuring full compliance with NHS Digital and GDPR standards and offerd tools to monitor and reduce security risks in real time.

Hear how Imperial College Healthcare NHS Trust leveraged cloud technology to improve their patient experience and service satisfaction

Watch the podcast
Imperial College Healthcare

Why Talk to Gamma?

Healthcare organisations, including the NHS, are increasingly prioritising measurable outcomes over the adoption of technology for its own sake. This shift in focus often challenges traditional suppliers, who may struggle to adapt quickly to the sector's changing demands. Gamma, however, offers tailored and flexible solutions designed to align with the specific objectives of healthcare providers. By fostering innovation and delivering efficient, integrated digital services, Gamma supports improved patient outcomes and enhanced operational performance, meeting the evolving needs of modern healthcare.

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Your digital transformation is in safe hands, and our products are easily procured through a variety of frameworks.

Download our framework overview guide
Public Sector Frameworks

Keep your organisation secure and compliant through encrypted communication, secure cloud services, and tools to monitor compliance in real-time.

Managed Cyber Security
  • Managed detection and response
  • Managed vulnerability
  • Cyber Maturity Assessment
Find out more

Our products and platforms link your organisation and customers to the telephone network, adding voice capabilities to your key platforms. These services enable you to connect your staff, sites and applications.

Managed Connectivity
  • Connectivity & Broadband
  • Mobile
  • SIP Trunks
Discover more

Our products and services will allow you deliver best-in-class patient experience.

Managed CX Transformation
  • Cirrus Contact Centre
  • Webex for Gamma
  • Microsoft Teams Integration
  • Smart Agent
Learn more

Transform the way your organisation communicates by connecting people through voice, video and chat. We deliver enhanced collaboration for employees and customers to boost productivity, innovation, and satisfaction.

Managed Communication
  • Microsoft Teams Phone
  • Webex for Gamma
See more

Organisations in Healthcare

We’ve supported numerous Healthcare and NHS Organisations, including the following:

Watch
Read
Listen

On-demand

NHS Teams Phone Webinar on-demand

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Whitepaper

NHS Teams Phone Whitepaper

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Blog

How the PSTN Switch-Off will Impact the NHS – and How to Prepare

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Blog

AI and IoT in the NHS

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Blog

Enhancing patient care with Microsoft Teams Phone

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Blog

The Future of NHS Communications – Microsoft Teams Phone

Learn More
Man stood in hallway using mobile phone

Why Gamma?

The Health and Social Care Network (HSCN) is a “network of networks” for organisations who provide health and social care services to communicate with each other, exchange data and access NHS core applications, enabling tighter collaboration in an efficient and secure way. It is a key stepping stone to digital transforming the patient experience.

It is a direct replacement for N3, with a robust process for migrating your old N3 connections to new HSCN connections, including IP addresses.

View HSCN funding options

But it’s not only about migrating services from the old N3 network. It’s also about allowing access to broader health and social care organisations, such as pharmacies or opticians who currently do not have N3 connectivity but need it to operate effectively. It also extends to local government, ambulance and police too.

Private sector organisations who work in the health and social care sector can get an HSCN connection too.

What you need to do to connect to the HSCN

We are proud to be an accredited Consumer Network Service Provider (CNSP) for HSCN services.

Founding member of Innopsis

As a founding member of Innopsis, we have helped to shape what HSCN looks like through close supplier interaction with NHS Digital.

Expertise in Healthcare

Our experts will help you transition from your legacy N3 connections.

Flexible connectivity options

We offer a number of connectivity options to suit your requirements from a single broadband connection, MPLS network or 4G.

We own our own network

We own our voice and mobile network allowing us to overlay these services onto HSCN connections – one compliant supplier for all your requirements.

Industry leading support

As experts in the health and social care sectors, Gamma provides industry-leading support and face-to-face account management.

Trusted and approved

It’s easy to buy – we are a trusted and approved provider on key network communications frameworks (including HSCN DPS – RM3825 and Network Services RM3808).

Transform practice communications, transform patient care

Arguably one of the biggest challenges facing healthcare providers today is how to deliver the best possible patient care, whilst running an efficient practice. Having the right communications platform in place is fundamental – that’s where we come in.

We’ve partnered with EMIS to provide integration with our award winning hosted telephony platform, Horizon to help transform your practice communications and drive even more value from your investment in your CRM.

Horizon seamlessly integrates with your EMIS CRM to provide one central platform for you to store, record and access all patient communication and provide better, more efficient patient care. What’s more, moving from a traditional to a hosted phone system can even save you money too.

About Horizon

Horizon is a complete hosted communications platform that provides an extensive range of features for both fixed and mobile calls and puts you in control via an easy-to-use web portal.

With robust business continuity features built-in, Horizon helps ensure you can provide a consistent service even in the event of unplanned disruption like bad weather, or staffing issues.

Integrating Horizon with your EMIS CRM opens up even more flexibility and capability for your patient care teams, altogether helping to enhance the patient experience.

Personalise service with call preview

Welcome your callers with a professional and personalised service. Horizon syncs up your EMIS contacts, alerting you to incoming calls and displaying who’s calling, helping you respond appropriately.

Instantly access information

Jump to your caller’s EMIS record with the click of a button. Horizon will present your contact as they call in, ensuring the right records and information are at your fingertips.

Click to Dial

Make calls from within your EMIS directory via your desktop. Horizon integration brings together EMIS, Outlook, Skype and web browsers, expanding your reach and providing instant contact.

Desktop Control

Support remote and flexible working with instant access to Call History, Call Forward, Presence and a wealth of other features from your desktop.

Frequently Asked Questions

What specific products or services does Gamma offer for NHS organisations?

How does Gamma ensure compliance with NHS Digital and GDPR standards?

What are the benefits of switching to Gamma’s cloud services?

How can Gamma help NHS organisations prepare for the PSTN shutdown?

How does Gamma support NHS staff experiencing burnout?

Can Gamma’s solutions scale with the growing demands of healthcare providers?

Why should we choose Gamma?

How can we help you?

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